Collecting Personal Information
When you visit our website, we collect certain information about your device and your interaction with the site to ensure its proper functioning and to perform analytics. This information may include your web browser version, IP address, time zone, cookie information, viewed sites or products, search terms, and interactions on the website. We also collect additional information if you contact us for customer support.
Sharing Personal Information
We share your Personal Information with service providers who assist us in delivering our services and fulfilling our contractual obligations. This may include our website platform provider, payment processors, and shipping partners. We may also disclose your Personal Information to comply with applicable laws and regulations or in response to lawful requests for information.
Behavioral Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. This may involve using analytics tools like Google Analytics to understand how our customers use the website. We may also share information about your website use, purchases, and interactions with our ads on other websites with our advertising partners. You can opt out of targeted advertising through the provided links for Facebook, Google, and Bing.
Using Personal Information
We use your Personal Information to provide our services, including offering products for sale, processing payments, shipping and fulfilling orders, and keeping you informed about new products, services, and offers.
Refund Policy
We strive to ensure your complete satisfaction with our products. If for any reason you are not satisfied, we offer a refund or exchange within 14 days of purchase. Please contact our customer support team at [contact email] to initiate a refund or exchange. Please note that certain conditions may apply, and refunds are subject to approval.
Legal Basis
If you are a resident of the European Economic Area (EEA), our processing of your Personal Information is based on various lawful bases under the General Data Protection Regulation (GDPR), including your consent, contract performance, compliance with legal obligations, protection of vital interests, and legitimate interests that do not override your fundamental rights and freedoms.
Retention
We retain your Personal Information for our records unless you request its erasure. For more information on your right to erasure, please refer to the “Your rights” section below.
Automatic Decision-Making
We do not engage in fully automated decision-making that has legal or significant effects on you. However, our website platform provider may use limited automated decision-making to prevent fraud.
Your Rights
If you are a resident of the EEA, you have certain rights regarding your Personal Information. These include the right to access, correct, update, or erase your information. You may also have the right to object to certain processing activities. To exercise these rights or to designate an authorized agent to submit requests on your behalf, please contact us using the information below.
Cookies
Our website uses cookies to enhance your browsing experience and provide our services. You can control and manage cookies through your browser settings, although blocking or removing cookies may affect the functionality of our website.
Do Not Track
Our website does not alter its data collection and usage practices in response to “Do Not Track” signals.
Changes to the Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.
Contact Us
If you have any questions or concerns about our Privacy Policy or our handling of your Personal Information, please contact us.