Thank you for choosing Fetch & Feast! We are committed to providing you with a seamless shopping experience, including reliable and efficient shipping services. Please review our Shipping Policy below for important information regarding shipping methods, rates, delivery times, and more.
Shipping Methods
We currently offer shipping within the United States. We partner with trusted shipping carriers to ensure prompt and secure delivery of your orders. The available shipping methods will be displayed during the checkout process, allowing you to choose the option that best suits your needs.
Order Processing Time
Once your order is placed and payment is confirmed, our dedicated team will promptly process and prepare your order for shipment. Please allow up to 3 days for order processing before it is dispatched for delivery. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Rates
Shipping rates are calculated based on the total weight of your order, destination, and the chosen shipping method. The applicable shipping charges will be displayed during the checkout process before you complete your purchase. We may offer free shipping promotions from time to time, which will be clearly communicated on our website or through promotional emails.
Estimated Delivery Times
The estimated delivery time will depend on your location and the selected shipping method. Please note that the estimated delivery times provided are approximate and can vary based on external factors such as weather conditions or unforeseen delays.
Domestic Shipping
Standard Shipping: 2-5 Business Days
Please note that these are general estimates, and actual delivery times may vary. You can track your order using the provided tracking number for real-time updates on the status and whereabouts of your package.
Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the progress of your shipment. Please allow some time for the tracking information to become available on the carrier’s website after receiving the tracking number.
International Shipping
For international orders, we unfortunately do not ship internationally at the moment. We are working to have this option soon. Contact us with any questions or suggestions.
Order Modifications and Address Changes
To ensure the prompt delivery of your order, please review your shipping address carefully during the checkout process. If you need to make any modifications or address changes after placing the order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once the order is shipped, we may not be able to make any changes.
Contact Us
If you have any further questions or concerns regarding our Shipping Policy, please don’t hesitate to contact our customer support team for assistance. We are here to help!